FAQ & Facebook Rules

A few simple ground rules follow. Above all, BE NICE!

What is the purpose of EatGR?

The goal of the EatGR Facebook Group is to discover/celebrate restaurants in Greater Grand Rapids so that people are aware of local restaurant options as opposed to national chains. We want people to show us the local food and restaurants they like  by posting photos of food they enjoyed from the restaurants in question. (If you didn’t like your food or experience, DON’T POST ABOUT IT).  Posts from local restaurant chains are typically allowed and regional restaurant chains “may” be allowed at the administrators discretion. Posts from/about national restaurant chains are highly discouraged and are deleted.

WHAT IS A LOCAL RESTAURANT?  Restaurants born/headquartered in our coverage area

What is the coverage area of EatGR?

Posts must be food related from restaurants within a 60 minute radius of Grand Rapids.

Can I post complaints in the group?

NO.  That is not part of the group’s mission.  EatGR is a food discovery group, NOT a negative commentary group (and since true reviews are positive and negative, we are NOT a review group by default).  Asking for restaurant reviews is also not permitted because you are essentially asking for positives and negatives (which we don’t allow)  You are, however, allowed to ask for food recommendations from a restaurant.(ie. I am going to Amore tonight, what are the can’t miss menu items.)

EatGR does encourage people with complaints/concerns to take them to the place that they will be best addressed:  To the owner or manager of the restaurant in question or the local health department.

We are, in fact, a “sunshine and rainbows” group, and our group rules reflect this. 🙂

Promotional posts from restaurants or other food businesses/events?

Restaurants and their employees/family members are not allowed to advertise themselves/self promote their food or events in the Facebook group (self generated posts). Businesses can respond to posts that are germane to their business (ie Who has the best Eggs Benedict… “we do!”).

Promotions/deals posted on restaurant websites/pages and shared on EatGR are typically deleted as the primary goal of the group is post photos of food at places that you enjoyed a meal at.  If that post is a response to a member question, exceptions may be made.

Posts generated by people for restaurants offering a reward, potential reward or bounty for posting food to EatGR is prohibited and will be deleted.

Restaurants looking to advertise can look at options provided by Facebook, or can contact us about advertising on our website.

Postings about charitable events, fund raisers, special restaurant events, and requests for public support

EatGR receives numerous requests to promote charitable events in the group beyond our 1 chosen charity (Feeding America West Michigan and). Although we certainly support the efforts of such events, it is beyond the scope of the group’s mission statement.  Other events/activities that are being held at/being sponsored by local restaurants are typically considered advertising, and are deleted. Unvetted posts will be deleted.

There are opportunities for businesses and organization to promote food related events on our website or app.

Can I post links to my blog or outside websites?

Posting links to/from websites,blogs, or other Facebook groups/pages that are deemed competitive with EatGR or that are not considered local in source and purpose, are not allowed without the prior consent of EatGR moderators. These include first and foremost, local food/foodie blogs and restaurant review websites, both local and national. Some examples are: Yelp, Urban Spoon, Trip Advisor, Zagat, Eater and Thrillist. Posts from Movoto (a real estate site) are also not allowed.  Most of these are “junk journalism” entities that we don’t need clogging  up the Facebook feed.

Comment Deletions/Review Requests

We delete all comments that we perceive as negative in nature, including most profanity.  Posts from/about national restaurant chains are usually deleted.  Requests for reviews (ie: “How was the food” or “Was the food good”), and comparison requests are deleted.  Speculative posts about new restaurants or discussion about restaurants that don’t exist are also deleted.

Additionally:  “In a group consisting of thousands of members, it is sometimes necessary to delete posts. Posts will be deleted for numerous reasons. Sometimes it is necessary to delete a post that has outlived it’s usefulness and has just become repetitive, argumentative or inflammatory. Posts asking why something has been deleted will also be deleted. If people become publicly argumentative/disparaging towards admins, this is grounds for removal from the group.  Blocking an administrator is also grounds for deletion.

Universal Catch-All

IT IS IMPOSSIBLE FOR THE ADMINISTRATORS OF EatGR TO ANTICIPATE EVERY POSSIBLE POSTING SITUATION. For this reason, exceptions to ANY of these guidelines may be made at the discretion of the group moderators if they deem the post to be a benefit to the group as a whole. We will do our best to be fair, but we are human and imperfect so please be patient with us. 🙂

These rules are comprehensive and updated periodically.

Thank you,  Chris Freeman.  Creator and Administrator of EatGR